Privacy Policy | Xaysi Marketplace

Privacy Policy

Comprehensive guidelines on how we collect, use, protect, and share your data to ensure a secure and transparent experience.

Introduction Policy Details Our Principles

Privacy Policy Overview

At Xaysi Inc., we are committed to safeguarding your privacy and personal information. This Privacy Policy explains how we collect, use, protect, and share your data when you interact with our marketplace platform. It applies to all users, including buyers, sellers, and visitors (collectively referred to as “you” or “your”). By accessing or using our services, you acknowledge and agree to the terms outlined in this policy.

We believe that transparency about your data is fundamental to building trust. Our privacy practices are designed to give you control over your personal information while ensuring we can provide you with a seamless and secure marketplace experience. We continuously review and update our practices to align with evolving regulations and best practices in data protection.

Your Privacy Matters

We implement robust security measures and provide you with control over your data to ensure your privacy is protected at all times while using our platform.

Privacy Policy Details

Comprehensive information about how we handle your data and protect your privacy.

1. Information We Collect

To provide an optimal user experience, we collect several types of information, including:

  • Personal Information: This includes your name, email address, mailing address, phone number, payment details, and account information.
  • Transaction Data: Information related to your purchases, sales, payment history, and order details.
  • Usage Data: Information on how you interact with our platform, including IP addresses, device types, and browsing activity.
  • Public Data: Content you voluntarily share, such as product reviews, seller profiles, and comments in public forums or community spaces.

2. How We Use Your Information

We utilize your information for the following purposes:

  • To operate and enhance the marketplace platform.
  • To process transactions, manage payments, and provide customer support.
  • To communicate with you regarding your orders, account, and relevant activities.
  • To personalize your experience, including tailored recommendations and promotional messages.
  • To fulfill legal requirements, such as tax compliance and fraud prevention.

3. Sharing Your Information

We only share your personal information in specific instances:

  • With Sellers: Your name, shipping address, and other necessary details are shared with sellers to complete your transactions.
  • With Service Providers: We may engage third-party vendors for services like payment processing, analytics, and logistics. These partners are contractually bound to protect your data.
  • With Legal Authorities: We may disclose your data if required by law for purposes such as compliance with subpoenas, investigations, or fraud detection.

4. How We Protect Your Information

We employ robust technical, administrative, and physical safeguards to protect your personal data from unauthorized access or misuse. We recommend using strong passwords and enabling two-factor authentication (2FA) to further secure your account.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once your data is no longer required, we will securely delete it.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: You may request a copy of your personal data.
  • Correction: You can update or correct any inaccuracies in your information.
  • Deletion: You may request the deletion of your personal data, subject to certain exceptions.
  • Restriction: You may limit how we process your data in certain situations.
  • Opt-Out: You can unsubscribe from marketing communications at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make significant changes, we will notify you through our platform or via email. We encourage you to review this policy regularly to stay informed.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact our customer support portal.

Our Privacy Principles

The fundamental values that guide our approach to data protection and privacy.

Security First

We implement robust security measures to protect your data from unauthorized access, ensuring your information remains safe at all times.

Transparency

We are open about our data practices and provide clear information about how we collect, use, and protect your information.

User Control

You have control over your personal data with options to access, correct, or delete your information as needed.

Questions About Your Privacy?

Our dedicated privacy team is available to help you understand our policies, address any concerns, and ensure you have complete clarity about how we protect your data.