Content Moderation Policy | Xaysi Marketplace

Content Moderation Policy

Guidelines for maintaining a safe, creative, and trustworthy marketplace environment for all Xaysi users.

Content Moderation Overview

At Xaysi Inc., we are committed to cultivating a marketplace that prioritizes creativity, safety, and trust. Our content moderation policies are designed to ensure that all sellers and buyers have a positive, fair, and secure experience on our platform. By listing your products and utilizing our services, you acknowledge and agree to comply with the following content moderation guidelines.

We believe that a well-moderated marketplace fosters creativity while protecting all participants from harmful or inappropriate content. Our approach combines automated systems with human review to maintain the integrity of our platform while respecting the diverse perspectives of our global community.

Our Commitment

We strive to create a balanced environment where creativity thrives while ensuring all content aligns with our community standards and legal requirements.

1

Applicability of Policies

As a seller on Xaysi Inc. Marketplace, you are accountable for the content you post, including but not limited to product listings, images, descriptions, messages, and reviews. We expect all content to align with our platform’s mission of fostering a human-centered, creative, and secure environment.

The following policies govern your content:

  • Seller Policy
  • Buyer Policy
  • Prohibited Items Policy
  • Creativity Standards
  • Discrimination and Hateful Content Policy
  • Community Policy
  • Intellectual Property Policy

Xaysi Inc. reserves the right to moderate, suspend, or remove any content or account that violates these policies. If we determine that your content or actions contravene our guidelines, we may take enforcement actions, including content removal, account suspension, or other penalties.

2

Detection of Violating Content

Xaysi Inc. employs a combination of automated tools and human oversight to monitor content on our marketplace. Violations may be identified using the following methods:

  • User Reports: Buyers and sellers can report content they believe violates our policies.
  • Automated Systems: Our platform utilizes algorithms to detect content that may be harmful or non-compliant.
  • Internal Review: Our team consistently monitors the marketplace to identify content that does not meet our standards.

If content is found to violate our policies, it may be subject to removal or further review.

3

Enforcement of Content Violations

To maintain the integrity of our marketplace, we may take varying enforcement actions depending on the severity of the violation. These actions may include:

  • Listing Deactivation: If a product listing violates our policies, it may be removed or restricted.
  • Account Suspension: Repeated or severe violations may lead to the suspension or termination of a seller’s account and any associated accounts, which will restrict access to our platform and services.
  • Payment Account Hold: In certain cases, funds in a seller’s payment account may be held until the issue is resolved.

Our goal is to ensure fairness in all enforcement actions. Sellers will be notified of any penalties or actions taken regarding their content or account. However, in instances of repeated violations or legal concerns, immediate action may be taken without prior notice.

4

Appeals Process

We acknowledge that mistakes can happen in the enforcement of our policies. If your content or account is impacted by an enforcement action, you have the right to appeal.

  • Listing Appeals: If a listing is suspended or removed, you may submit an appeal for review.
  • Account Appeals: If your account is suspended, you will receive an email detailing the reasons and the steps to resolve the issue. If your account is permanently suspended, you may appeal the decision within six months of suspension.

We encourage sellers to address any concerns promptly and reach out to us for clarification or to appeal actions they believe were taken in error.

Our Content Moderation Principles

The fundamental values that guide our content moderation approach and enforcement actions.

Fairness & Consistency

We apply our policies consistently across all users while considering context and intent in enforcement decisions.

Safety First

We prioritize the safety and well-being of our community members in all content moderation decisions.

Transparency

We communicate clearly about our policies and provide avenues for appeal when content is moderated.

Need Assistance With Content Policies?

Our dedicated support team is available to help you understand our content moderation policies, address any concerns, and assist with appeals if needed.