1. Policies Governing Your Content and Actions

As a buyer or seller on Xaysi Inc.’s marketplace, you must comply with our Terms of Use and the policies listed below. We reserve the right to monitor, restrict, or remove content, as well as take action against accounts that fail to meet these guidelines. The following policies are fundamental to maintaining the quality and safety of our platform:

• Buyer Policy
• Seller Policy
• Prohibited Items Policy
• Creativity Standards
• Discrimination and Hateful Content Policy
• Community Guidelines
• Intellectual Property Policy

If your content or account violates any of these policies, we may deactivate or limit your content, suspend or terminate your account, or restrict your access to certain marketplace features.

2. Identifying Violations

To detect content that breaches our policies, we use a combination of automated tools and manual review. Violations can be flagged through the following channels:

• User Reports: Users can report inappropriate content using the available reporting features on listings or communications.
• Automated Systems: Our tools analyze patterns and flag suspicious content for further investigation.
• Internal Review: Our content moderation team actively scans listings and user content to identify potential policy violations.

3. Enforcement Actions on Violating Content

To ensure the safety and integrity of our marketplace, we take appropriate actions when content violates our policies. Possible enforcement actions include:

• Listing Removal: Listings that breach our policies may be removed or hidden from view.
• Account Suspension: Repeated violations may result in temporary or permanent suspension of accounts.
• Funds Hold: For sellers, funds may be held while policy violations are being addressed.
• User Notifications: If your content violates our policies, we will notify you. Severe or repeated violations may lead to account suspension or termination.

The specific enforcement actions depend on the severity of the violation and the user’s compliance history.

4. Appeals Process

At Xaysi Inc., we value fairness and understand that errors can occur. If your content or account is impacted by moderation actions, you have the right to appeal the decision.

• Listing Appeals: If a listing is removed, you may request a review of the decision. Appeals are available for contested violations.
• Account Appeals: If your account is suspended, we will provide an explanation and instructions on how to resolve the issue. Temporary suspensions will be lifted once the issue is addressed. For permanent suspensions, you may appeal within four months from the suspension date.

Appeals are thoroughly reviewed, and if the decision is reversed, your account or content will be reinstated. Please note that we retain the right to consistently enforce our policies and may reject appeals for severe violations.