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Off-Platform Transactions Policy
Protecting our marketplace integrity by prohibiting transactions outside the Xaysi platform.
Policy Overview
At Xaysi Inc., we are committed to maintaining a secure and trustworthy marketplace for all buyers and sellers. Our platform ensures comprehensive protection through secure payment systems, purchase safeguards, and a robust case management process. These protections apply exclusively to transactions conducted within the Xaysi Inc. marketplace.
To preserve the integrity of our marketplace and safeguard our community from fraud and scams, transactions or communications outside of the Xaysi Inc. platform are strictly prohibited. This policy ensures that all users benefit from our security measures, dispute resolution processes, and customer support systems that are only available for transactions completed within our platform.
Why This Policy Matters
Off-platform transactions bypass our security systems, leaving both buyers and sellers vulnerable to fraud, scams, and unresolved disputes. By keeping all transactions within our platform, we ensure that every user receives the full protection and support that Xaysi provides.
Prohibited Activities
The following activities are strictly prohibited to maintain marketplace integrity and protect our community.
Off-Platform Offers
Sellers are prohibited from offering or completing transactions outside the Xaysi Inc. marketplace, including through email, messaging apps, or any other platform.
Encouraging Off-Platform Purchases
Sellers must not direct buyers to complete purchases through other platforms or websites, ensuring all transactions remain within Xaysi’s secure environment.
Redirecting Transactions
Sellers may not use QR codes, links, or other methods to encourage buyers to make purchases outside of the Xaysi Inc. marketplace.
Altering Transactions
Once a transaction is initiated on Xaysi Inc., it must be completed within the platform. Sellers may not adjust prices after transactions begin to bypass fees.
Misrepresentation & Unauthorized Use
Sellers must provide accurate representations of items and location. Unauthorized use of another user’s account is strictly prohibited.
Consequences
Failure to adhere to these policies may result in penalties, including suspension or termination of the seller’s account and potential legal action.
Our Policy Principles
The fundamental values that guide the development and implementation of all our platform policies and guidelines.
Security First
Every policy is designed with user security as the top priority, ensuring protection for all transactions and interactions.
Fairness & Equity
We maintain balanced policies that protect both buyers and sellers while promoting fair marketplace practices.
Global Standards
Our policies adhere to international regulations and best practices while respecting local cultural contexts.
Need Assistance With This Policy?
Our dedicated support team is available to help you understand our Off-Platform Transactions Policy, address any concerns, and ensure you have complete clarity about your rights and responsibilities on our platform.