By accessing and using the Xaysi platform as a seller, you agree to abide by these Terms. Xaysi reserves the right to modify these Terms at any time without prior notice. It is your responsibility to review the Terms regularly. Continued use of the Site after changes have been made constitutes your acceptance of the updated Terms.

To sell on Xaysi Inc., you must:

• Be at least 18 years old.
• Have the legal authority to sell products.
• Provide accurate, current, and complete business information during the registration process.
• If operating on behalf of a business entity, you must be authorized to bind that entity to these Terms.

To list products, you must create a seller account. By registering, you agree to:

• Provide truthful, accurate, and complete information.
• Maintain the confidentiality of your account and password.
• Be responsible for all activities occurring under your account.

You are also responsible for ensuring your seller profile is up to date and accurately represents your business.

As a seller on Xaysi Inc., you are responsible for the following:

• Product Listings: You must ensure all product listings are accurate, complete, and truthful. Include clear descriptions, images, and relevant details (such as sizing, color, material, etc.).
• Pricing: You are responsible for setting your own prices, which must be in compliance with applicable laws.
• Inventory and Availability: Ensure that the products listed are available for sale and can be shipped promptly according to the specified delivery times.
• Compliance with Laws: Your products must comply with all applicable laws and regulations, including safety, labeling, and import/export laws.
• Quality Control: You are responsible for ensuring the quality of the products you sell. Defective, unsafe, or counterfeit products are strictly prohibited.
• Customer Service: You must provide timely responses to customer inquiries, resolve any issues, and ensure a positive buying experience.

• No Pre-screening: Xaysi does not pre-screen listings and does not guarantee or endorse any product you list.
• Product Restrictions: Certain products may be prohibited from listing on the platform. You must familiarize yourself with Xaysi’s prohibited items policy.
• Custom Orders: If you offer custom products, ensure you clearly communicate your customization process and timelines, and be transparent about the material requirements.

• Order Fulfillment: You are responsible for timely and accurate fulfillment of orders. You must ship products in accordance with your listed processing times and ensure that the product is in good condition upon delivery.
• Shipping and Delivery: Provide accurate shipping information, including costs and delivery times. Make sure to update tracking information once the order is shipped.
• Handling Complaints: If a buyer files a complaint or request for a refund, respond promptly and work with the buyer to resolve the issue.

• Seller’s Return Policy: As a seller, you are required to have a clear return policy. This should be prominently displayed in your store and on your listings.
• Returns and Refunds Process: You must process returns and refunds according to your stated return policy. Failure to do so may result in penalties or suspension from the marketplace.
• Buyer’s Right to Withdraw (EU/UK): For buyers in the EU/UK, ensure that you comply with applicable laws regarding their right to cancel orders within 14 days of receipt for most physical items.

Xaysi charges a commission fee on each sale made through the platform. The specific fee structure will be outlined in the payments and fee section and is subject to change.

• Payment Processing: Xaysi facilitates payment processing via approved methods (such as PayPal, credit/debit cards, or other third-party payment processors). You will be paid according to the platform’s payout schedule.

You agree not to engage in any of the following:

• Listing counterfeit, misrepresented, or illegal products.
• Attempting to complete transactions off-platform or redirecting customers to external websites for purchases.
• Using misleading product descriptions, images, or titles.
• Harassing or discriminating against buyers or other sellers.
• Spamming buyers or engaging in unsolicited marketing practices.

Violation of these policies may result in suspension or termination of your seller account.

• Encouraging Reviews: You may encourage buyers to leave honest reviews based on their experiences. However, you must not offer incentives or compensation in exchange for positive reviews.
• Negative Reviews: If you receive negative feedback, you are expected to address the issue professionally and work toward a resolution.
• Review Manipulation: You are prohibited from posting false reviews, whether positive or negative, about your own products or competitors’ products.

If a buyer encounters an issue with an order, they may file a dispute through the Xaysi platform. You agree to:

• Work with Buyers: Respond to and attempt to resolve any disputes promptly.
• Case Resolution: If the issue remains unresolved, Xaysi may intervene and determine the appropriate resolution, including issuing refunds or enforcing other penalties.

Xaysi Inc. offers limited protection to sellers in certain circumstances. Sellers may be protected against chargebacks or fraudulent transactions, provided all requirements are met. However, sellers are responsible for maintaining a secure platform and following best practices for fraud prevention.

Xaysi reserves the right to modify these Terms at any time. Any changes will be posted on the Xaysi website. Your continued use of the platform after such modifications constitutes your acceptance of the updated Terms.

Xaysi may suspend or terminate your seller account at its discretion for any violations of these Terms or other applicable rules, including, but not limited to:

• Failure to comply with product listing or fulfillment requirements.
• Violating the prohibited conduct policies.
• Engaging in fraudulent activity.

For any questions or concerns, please reach out to Xaysi Inc.’s Seller Support team. We are here to help you succeed on our marketplace.